Get in Touch
Have a question about a product, need help choosing the right hub or cable for your setup, or want to check on an order? We are here to help.
Customer Support
Email: support@synapsegoods.store
Hours: Monday through Friday, 9:00 AM – 5:00 PM Mountain Time
We respond to most inquiries within one business day.
Mailing Address
Synapse Goods Co.
3101 Carney St
Loveland, CO 80538
Before You Write
For the fastest response, include your order number (if applicable) and a brief description of your question. If you are asking about product compatibility, let us know what device and operating system you are using — that helps us give you a specific answer rather than a generic one.